Virtual Assistant Service
for Citizens
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Virtual Assistant Service
타이틀
description
This Virtual Assistant Service for Citizens (GoodPy)
sends notifications concerning individual administrative matters
and responds to questions via commonly used mobile apps in Korea
(Naver App, KakaoTalk, Toss).
System feature
Notifications via private-sector apps
Users can sign up for the GoodPy through commonly-used private
-sector apps and receive notifications about such things as COVID-19 vaccination
schedules, driver’s license renewals, national scholarship applications and more
from different agencies with a single request. Fines or penalty payments can also
be submitted as required.
User authentication via private sector services
A selection of simple private-sector authentication tools are offered on the website
to enhance user convenience.
Chatbot service
A one-stop channel offers guidance on inquiries in 11 different sectors, including
those regarding recreational forests and the Personal Information Protection
Act. The service also provides customized services such as inquiries on Personal
Customs Clearance Codes and expected severance pay for public officials.
Integration with AI Speakers
The service offers audio guidance on 5,000 different types of civil inquiries in
response to simple commands, enabling those who are digitally left behind, such
as the elderly and the disabled, to have easy access to civil services.
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CONSTRUCTION
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